• Our approach to all projects is the same: We visit you to understand your requirements, and within a couple of days we provide you with a verbal estimate, if this meets with your approval, in principle, we will then prepare a detailed written quotation for you. We then agree a start date and we will always do our best to stick to this.

• I can quote with or without materials, but I will not use poor quality paints or wall-paper that has different batch numbers, remember its usually cheap for a reason!

• For large jobs we may ask for a deposit upon commencement, but usually we are happy to be paid when you are happy with the work

Glossary of Terms

Making good: This means racking out and filling all cracks and holes, we will also " feather out" areas of plasterwork to upgrade the surface. Making good will leave a surface sound. It will not make an imperfect surface perfect or smooth out existing ridges and undulations.

Lining: Where the plasterwork is cracking or imperfect or the is a possibility of further cracking, lining paper is used. We use 1000 grade lining paper and will hang it butt-jointed so that seams are not noticeable. If needed, this will upgrade a surface more than making good.

Plastering: By this we mean actual resurfacing of an area, wall or entire room by a tradesman plasterer. This is often the only way to obtain a perfect surface. It is either by use of two coats of plaster or by fixing plasterboard and skimming.

Rubbing down: By use of abrasives. It has a number of purposes: Remove nibs, flaking paint and imperfections. It provides a "key" for new paint and retards excessive build up of paint on the woodwork. On woodwork we will rub the entire surface before painting and "flattening down" with fine abrasive is done between coats.

Wall and Ceiling finishes: We will normally use paint rollers and "cut in" with a brush. Paint rollers can leave a heavy texture, we will avoid this by not applying paint too thickly.